A thorough clean
If you do not believe the HydroKleen clean is the most thorough your AC has had, the franchise promise is a free clean and booking and paying for a competitor to clean the unit.
OUR FRANCHISE PROMISE
HydroKleen service guarantee
Know the service commitments behind your clean, and how to reach us if something is not right.
Nine service commitments
Courtesy & professionalism
We treat you courteously and professionally throughout your service.
Time & communication
We arrive appropriately presented and on time, or call you if your technician is delayed.
A clear explanation
We explain the work clearly and take time to answer your questions.
Airflow & cooling
The franchise guarantee includes improving airflow and cooling response through its cleaning process. We check performance before and after the clean.
Cleaning & sanitising
The service includes the HydroKleen cleaning and sanitising process inside the air conditioner. Read the original guarantee for the complete franchise wording.
Leak support
The franchise document describes leak support for up to twelve months, with guarantee periods varying by climate and AC usage. Ask our local team for the terms that apply to your service.
Care for your space
We look after your home or workplace and leave the area clean and tidy.
The approved process
The cleaning and sanitising process is approved by the National Asthma Council Australia’s Sensitive Choice program.
Confirm the terms before your visit
Equipment condition, climate and usage matter. We will explain the guarantee terms for the service you book.
Keep your service details
If something is not right after the visit, contact us with the service date, location, unit details and what you have noticed. Photos can help explain the concern.
Speak to HydroKleen MaldivesRead the original guarantee
The original document sets out all nine promises, including the satisfaction remedy and the climate and usage conditions for leak support.
HYDROKLEEN MALDIVES
Tell us how we can help.
For a booking or a question about a completed visit, start with your local HydroKleen team.